Your Privacy Matters

FivMatic Privacy Policy

We're committed to protecting your data while helping you grow your Fiverr business

Data Encrypted
No Password Storage
GDPR Compliant

Introduction

Welcome to Fivmatic! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, including the Fivmatic Chrome extension and website.

Information We Collect

Personal Information

When you register with Fivmatic, we may collect personal details such as your name, email address, and Fiverr account username only (No password, no email).

Usage Data

We collect information on how you use our services, including interactions within the Fivmatic extension, such as message management, account linking, and notification settings.

Device and Browser Data

We collect technical data about your device, browser, and IP address to ensure our services function correctly and securely.

How We Use Your Information

Service Delivery

We use your information to provide and improve our services, such as managing multiple Fiverr accounts, automating messages, and sending real-time WhatsApp alerts.

Security

Your data helps us maintain the security of our platform, prevent unauthorized access, and monitor for suspicious activities.

Customization

We use your preferences and usage patterns to tailor your experience with Fivmatic, including customizable responses and notifications.

Analytics

We analyze usage data to improve our services and develop new features that benefit our users.

Data Sharing and Storage

Third-Party Services

We may share limited data with trusted third parties, such as WhatsApp, to deliver notifications. We ensure that these parties adhere to strict data protection standards.

Data Security

All personal data is encrypted and stored securely. We do not store sensitive information such as Fiverr passwords.

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations.

Your Rights

Access and Correction

You can access and update your personal information through your Fivmatic account settings.

Data Deletion

You may request the deletion of your account and personal data at any time by contacting our support team.

Consent Withdrawal

You can withdraw your consent for data processing by disabling or uninstalling the Fivmatic extension.

Cookies

Fivmatic uses cookies to enhance user experience and analyze site usage. You can manage cookie settings in your browser.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@fivmatic.com.

Contact Support